At Krekeya, fun always comes first. Responsible gaming lets you enjoy the experience without financial harm. We're here for you — every step of the way.
Six core elements of Krekeya's Responsible Gaming program
The foundation of responsible gaming is staying within your budget. On Krekeya, you can set daily, weekly, and monthly deposit limits. Only bet what you can afford to lose.
Sitting and playing for hours on end isn't a healthy habit. Use our session timer feature to set a daily playing limit — the app will remind you when your time is up.
If you feel you need a break from gaming, use Krekeya's Self-Exclusion option. You can temporarily suspend your account for anywhere from 7 days to 6 months, or permanently.
On Krekeya, you can view your full betting history, win/loss stats, and spending patterns. Reviewing your habits makes it easier to make responsible gaming decisions.
Krekeya strictly enforces an 18+ policy. Age verification is mandatory during registration. We are committed to protecting minors, and any suspicious accounts are suspended immediately.
You don't have to face a gambling problem alone. Krekeya's expert support team is available 24 hours a day. Professional counseling services can be arranged if needed.
Betting and online gaming are, at their core, a form of entertainment. But sometimes that entertainment can spiral out of control. At Krekeya, we believe responsible gaming isn't just a rule — it's a way of life. Staying within the right limits is what makes the experience truly rewarding.
Online betting is growing rapidly in Bangladesh. In this landscape, Krekeya is committed to building a culture of responsible gaming. We want every user to have fun — but never at the cost of their family, finances, or mental well-being.
Responsible gaming doesn't mean you have to stop playing — it means playing within a plan and with discipline. At Krekeya, we provide a range of tools and resources to help you do exactly that.
Our platform offers a range of effective tools to help keep you on the path of responsible gaming:
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set. If you want to increase a limit, you'll need to wait 24 hours.
Decide how long each session will last. Once the time is up, you'll receive an automatic reminder and the option to end your session.
Your session automatically ends if you exceed a set loss amount. This is the most effective way to keep your financial losses in check.
If you feel like you need a break, you can pause your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.
If you feel gambling is having a negative impact on your life, you can permanently close your account. This decision cannot be reversed.
You'll receive regular reminders of how long you've been playing. This is an effective way to prevent excessive gaming habits.
Here's what a responsible player's weekly budget plan might look like:
* This is an example only. Set your limits based on your own financial situation.
The first step toward responsible gaming is staying aware of your own behavior. If you notice any of the signs below, it's time to seek help:
If you recognize any of the signs above, please seek help right away. Reach out to the Krekeya support team or speak with a professional counselor. Asking for help isn't a sign of weakness — it takes real courage. Our email: support@krekeya.com
Answer the following questions honestly. If more than three answers are "yes," you should use our responsible gaming tools or consider seeking professional help.
Have you ever bet more than your budget and regretted it afterwards?
Have you ever chased your losses by placing more bets to try to win back what you lost?
Even when you're not playing, do you find yourself constantly thinking about betting?
Have family members or people close to you expressed concern about your gambling habits?
Do you turn to betting to cope with stress or negative emotions?
Have you ever gambled with money meant for essential expenses or with borrowed funds?
Have you ever hidden the extent of your gambling from people close to you?
Set aside a fixed amount for entertainment at the start of each month. Only allocate a betting budget after covering your household and essential expenses.
Decide in advance how long you'll play each day. Avoid gaming right before bed or during work hours.
Losses are part of the game. Chasing losses by placing bigger bets is the biggest mistake you can make.
Don't play for long stretches without stopping. Take at least a 10-minute break every hour — a clear head leads to better decisions.
If you feel you're losing control, use Krekeya's protection tools or contact us at support@krekeya.com. Seeking professional help is always the wise choice.
Contact us for any questions related to responsible gaming.
Join Krekeya and enjoy the benefits of responsible gaming. Your safety is our top priority.